AAMA | Frequently Asked Questions |


If you have a question that is not answered here, or if you would like further information about AAMA, please contact us at [email protected]   You can also check out our Membership Brochure (PDF).

FAQ categories:  General
                          AAMA Membership
                          Education and Conferences
                          CAAMA Exam
                          CAAMA Recredentialing


How do I contact Academy headquarters?

Our staff directory provides you with a listing of staff contacts.

AAMA 330 N Wabash Ave, Suite 2000 Chicago, IL 60611 312-321-6815 312-673-6705 fax

[email protected]

How do I change my address?

You may change your address online.

What is the AAMA Foundation?

AAMA Membership                                       

What are the qualifications required to join AAMA?

If you are employed in healthcare management or education, with a baccalaureate degree or its equivalent in education and experience, then you should belong to the American Academy of Medical Administrators! 

How do I join AAMA?

Join today by completing our online Membership Application.

How do I join a College?

AAMA members may join our Colleges for no additional charge. AAMA currently has groups that focus on administration in the cardiovascular, contingency planning, healthcare information, neuroscience, oncology, federal healthcare, and small and rural healthcare specialties. You may add a College online.

I sent in my application and have not heard from you.

You will receive a “Welcome Kit” within two weeks. If you have not received your kit in two weeks, please contact Sue Eget, the Academy’s Membership Director.

What member services does the Academy offer?

How do I renew my membership?

You may renew your membership online, renew over the phone by calling Academy Headquarters at 847-759-8601, or mail your renewal payment to:

Lockbox Number 778558

350 East Devon Avenue
Itasca, IL 60143

Education and Conferences

What educational opportunities does AAMA offer?

When/where is the next conference?

Check out our conference calendar for a list of upcoming AAMA conferences.

Does the Academy provide Continuing Education Credits?

The AAMA awards Continuing Education Credits for attendance at educational programs. One hour of attendance at an education program is equivalent to one AAMA Continuing Education Credit. Use these credits to fulfill requirements to maintain professional credentials, or to indicate to your employer that you are up-to-date in your area of expertise.

CAAMA Exam                                         

What is the CAAMA credential, why should I earn it, and how do I qualify?

CAAMA Credential details.

When and where can I take the exam?

Check out our Exam Schedule.

How do I register for an exam?

Instructions are on the Exam Schedule.

How do I prepare for the exam?

When/how will I get my results?

Exam results will be reported to the examinee as “pass” or “fail” only. Exam results will be communicated only via the exam results letter. Helpful feedback on areas for improvement will be provided after unsuccessful attempts to aide in additional exam attempts.

What if I do not pass?

In the event that a candidate is unsuccessful in his or her first attempt to pass the examination, up to two (02) retakes may be scheduled after a 30-day study period at the following reduced fee schedule: $50 first retake attempt, $100 second retake attempt. Subsequent attempts require a new application and submission of the appropriate examination fee.

CAAMA Recredentialing

What do I do to maintain my CAAMA designation?

  • You must recredential every three (03) years.

Why must I recredential?

  • The CAAMA is a time-limited designation. Evidence of continuing professional development is necessary to maintain the CAAMA.

How do I recredential?

  • Earn 30 Professional Currency Points
  • Maintain AAMA membership
  • Submit recredential application and pay recredentialing fee 

What if I do not recredential?

  • You may no longer continue use of the CAAMA designation.